Support
Support
If something's not working, the answer is probably one link below. If it isn't, email [email protected] and we'll get back to you within one business day.
Last updated .
Account and privacy
- Delete your account: two request paths and what happens after.
- Privacy Policy: what we collect and what we don’t.
- Terms of Service: the agreement that applies to your use of the app.
Reporting a bug or asking a question
The fastest path for anything about the app itself is the in-app feedback surface: Settings → Help & feedback → Send feedback from the Ocean Lakes Family Campground mobile app. Reports arrive directly with our development team with your device diagnostics attached automatically.
If you can’t reach the in-app path (couldn’t get into the app, for example), email [email protected] with your question and, if possible, the name of the park you’re visiting. We respond within one business day.