Terms of Service

Welcome to the Ocean Lakes App!

The Ocean Lakes App (the “App”) is a branded mobile application created, powered, and managed by Gere Enterprises LLC, doing business as campersAPP (“campersAPP,” “we,” “us,” or “our”), for Ocean Lakes Family Campground (“Ocean Lakes” or the “Campground”). Ocean Lakes Family Campground operates the campground and provides the property-specific content, information, activities, and guest services available through the App. campersAPP provides and operates the underlying technology platform, application infrastructure, and related technical services.

These Terms of Service (“Terms”) govern your use of the App, associated websites, the Campground Dashboard where applicable, and related technology and services (collectively, the “Service”).

The Ocean Lakes name, trademarks, logos, and related brand elements remain the property of their respective owners and are used in connection with the App with appropriate authorization.

By accessing or using the App, you agree to these Terms of Service.

1. About the Ocean Lakes App

The Ocean Lakes App is a branded digital guest experience powered by campersAPP, a proprietary technology platform developed and operated by Gere Enterprises LLC.

The App enables Ocean Lakes Family Campground to communicate with guests and provide access to campground information, activity schedules, events, amenities, services, purchases, games, loyalty programs, forms, maps, promotions, and other digital experiences.

Available features and services are determined by Ocean Lakes Family Campground and may change based on operational needs, seasonal availability, and the features activated within the App.

The Ocean Lakes brand, trademarks, and related brand materials are separate from the underlying campersAPP technology platform.

2. Eligibility and Family Use

The Ocean Lakes App is intended for use by guests, families, and authorized users of Ocean Lakes Family Campground. The Service is not directed specifically to children under the age of 13.

Children under 13 may not independently create an account or submit personal information through the Service except through a process that complies with applicable parental consent requirements.

Parents and legal guardians are responsible for supervising their children’s use of the Service, including participation in games, activities, Photo Challenges, Geo Adventures, scavenger hunts, and other interactive campground experiences.

Certain features may involve location sharing, photographs, group participation, or interactions with Campground staff. Parents and guardians should review applicable permissions and supervise their children’s participation.

Ocean Lakes Family Campground may establish additional age restrictions, participation requirements, or parental consent procedures for particular activities, programs, or services.

3. User Accounts and Account Management

The Ocean Lakes App is powered by the campersAPP technology platform, owned and operated by Gere Enterprises LLC d/b/a campersAPP (“campersAPP”).

3.1 Account Registration and Administration

When you create an account or sign in to the Ocean Lakes App, your account is established, authenticated, maintained, and managed through the campersAPP platform. Although you access your account through the Ocean Lakes App, campersAPP is responsible for providing the underlying account infrastructure and account management services.

Your campersAPP account may also be used to access other participating campgrounds, resorts, or branded applications powered by the campersAPP platform, where supported. Access to individual properties, private groups, and restricted content may require separate authorization or enrollment.

3.2 Account Responsibilities

You agree to provide accurate information when creating an account and to maintain the confidentiality of your login credentials. You are responsible for activities conducted through your account and agree not to share your credentials with unauthorized individuals.

You agree to notify campersAPP if you become aware of unauthorized access to or use of your account.

3.3 Account Information and Privacy

Account information is collected, processed, and maintained through the campersAPP platform in accordance with the applicable Privacy Policy.

Ocean Lakes Family Campground may have access to certain guest information and interactions associated with the App, as described in the Privacy Policy, for purposes such as providing guest services, managing group memberships, facilitating communications, and delivering customized guest experiences.

3.4 Account Deletion

You may request deletion of your account using the account deletion features provided within the App or by contacting campersAPP through its designated support channels.

Because accounts are administered through the campersAPP platform, deleting your account may affect your ability to access the Ocean Lakes App and other participating applications or campground experiences associated with the same account.

Upon receiving and processing a valid deletion request, campersAPP will delete or de-identify applicable account information, subject to information that may be retained as required or permitted by applicable law, including for legal compliance, fraud prevention, dispute resolution, and other purposes described in the Privacy Policy.

3.5 Account Suspension or Termination

campersAPP reserves the right to suspend, restrict, or terminate accounts that violate these Terms of Service, compromise platform security, involve fraudulent or unlawful activity, or otherwise threaten the integrity or operation of the platform.

Ocean Lakes Family Campground may also restrict access to its property experience, private groups, or designated content without necessarily terminating the underlying campersAPP account.

4. Accounts, Access Codes, and Private Groups

Some features of the Ocean Lakes App may be available without an individual account. Other features may require account registration, Ocean Lakes Family Campground access code, QR code, invitation, group membership, or other authorization.

You agree to provide accurate information when creating or using an account and to maintain the confidentiality of your login credentials.

Ocean Lakes may create private groups, customized guest experiences, exclusive activities, announcements, promotions, events, and other content intended for specific audiences, including seasonal campers, rallies, reunions, clubs, school groups, special events, staff, and other authorized participants.

Authorized group content may appear within a dedicated group area and throughout other sections of the App, based on the user’s approved group memberships.

Access to private groups and restricted content is determined by Ocean Lakes Family Campground, which may approve, modify, or revoke group memberships and access privileges at its discretion.

You may not knowingly share restricted access codes, private QR codes, login credentials, or confidential group content with unauthorized individuals.

You are responsible for activity conducted through your account or credentials, except where otherwise provided by applicable law.

If you believe your account has been accessed without authorization, please contact campersAPP promptly through the official support channels provided within the App.

5. Campground Dashboard Access and Confidentiality

Gere Enterprises LLC, doing business as campersAPP, will provide campgrounds with access to a non-public administrative dashboard, management portal, reporting tools, configuration systems, training materials, demonstrations, documentation, and related business resources (collectively, the “Campground Dashboard”).

The Campground Dashboard is part of the proprietary campersAPP technology platform and is provided solely for authorized administration of Ocean Lakes Family Campground’s digital services.

A Campground may grant access to its owners, managers, employees, and other expressly authorized personnel who reasonably require access to administer its services.

Ocean Lakes Family Campground is responsible for managing its authorized users, maintaining appropriate access controls, and promptly removing access when it is no longer required.

Login credentials and administrative access rights may not be sold, transferred, disclosed, or made available to unauthorized individuals or organizations.

Confidential and Proprietary Information

The Campground Dashboard and other non-public campersAPP materials contain confidential and proprietary information, which may include:

• Software interfaces, administrative tools, and system functionality
• Platform architecture, workflows, and feature designs
• Product configurations, development information, and unpublished features
• Demonstrations, documentation, training materials, and business resources
• Administrative reports, technical information, and other non-public platform materials

Ocean Lakes Family Campground and its authorized users agree not to disclose, distribute, photograph, record, reproduce, demonstrate, screen-share, or otherwise make non-public portions of the Campground Dashboard or campersAPP technology available to individuals or organizations outside their own organization without prior written authorization from campersAPP.

These restrictions do not prevent Ocean Lakes Family Campground from sharing its own content, reports, or records where it has the right to do so, provided that such sharing does not disclose protected campersAPP technology or confidential platform information.

Competitive Use Restrictions

The Campground Dashboard and other non-public campersAPP technology, information, and materials may not be accessed, used, demonstrated, disclosed, or reproduced for competitive intelligence, competitive benchmarking, reverse engineering, copying platform functionality, or assisting another individual or organization in developing, evaluating, training, or improving a competing product, service, software platform, or artificial intelligence system.

Ocean Lakes Family Campground may not knowingly permit a competitor or prospective competitor of campersAPP to access the Campground Dashboard, whether directly through login credentials or indirectly through demonstrations, screenshots, recordings, screen sharing, exports, or other disclosure of non-public platform information.

These restrictions apply only to the extent permitted by applicable law and do not prohibit activities or disclosures that cannot lawfully be restricted.

Suspension and Termination of Access

campersAPP may suspend or terminate Campground Dashboard access when an applicable service agreement ends, when access is no longer authorized, or when campersAPP reasonably believes that access has been misused or these Terms have been violated.

Upon termination, the Campground and its authorized users must discontinue access to and use of non-public campersAPP systems and proprietary materials.

The confidentiality and restricted-use obligations in this section survive termination or expiration of the applicable service relationship.

6. Campground Subscriptions and Commercial Agreements

Access to the Campground Dashboard and certain administrative services is provided to Ocean Lakes Family Campground through subscription, licensing, enterprise, or other commercial arrangements established with campersAPP or an authorized contracting party.

Subscription fees, billing arrangements, payment obligations, renewal terms, cancellation procedures, and other commercial conditions are governed by the applicable subscription agreement, enterprise agreement, order form, or other written agreement.

If you establish, administer, or accept these Terms on behalf of Ocean Lakes Family Campground or other organization, you represent that you are authorized to act on behalf of that organization and bind it to the applicable terms within the scope of your authority.

Unless otherwise provided in an applicable written agreement, administrative access is limited to Ocean Lakes Family Campground and its authorized personnel and may not be transferred, resold, sublicensed, or provided to another organization without written authorization.

Upon termination or expiration of an applicable subscription or service agreement, access to the Campground Dashboard and other subscriber-only services may be suspended or discontinued.

Nothing in these Terms modifies or supersedes the billing, renewal, cancellation, pricing, or other commercial provisions of a separate written agreement governing Ocean Lakes Family Campground’s use of the Service.

If an applicable written agreement conflicts with these Terms regarding Ocean Lakes Family Campground’s commercial relationship with campersAPP or an authorized contracting party, the applicable written agreement will control to the extent of that conflict.

7. Location-Based Features

The Ocean Lakes App may offer features that use location information, including approximate, precise, or background location when supported by your device and permitted through applicable settings and permissions.

Location information may support features such as campground arrival recognition, interactive maps, Geo Adventures, location-based games, nearby attractions, location verification, loyalty programs, activity participation, notifications, and optional location-based offers.

Location access is optional unless required for a particular feature. You may manage location permissions through the App, where available, and through your device settings.

Certain features may not operate properly or may be unavailable when location permissions are disabled.

campersAPP’s collection, processing, sharing, and retention of location information are further described in the applicable Privacy Policy.

Maps, Directions, and Location Accuracy

Maps, directions, location estimates, radar functions, nearby information, and other location-based content are provided for convenience and may not always be complete, current, or accurate.

Some Campground maps are illustrative property maps rather than geographic navigation systems. The location of amenities, buildings, attractions, roads, and other features may be represented approximately.

You are responsible for observing actual conditions, posted signs, Campground rules, road restrictions, weather advisories, emergency instructions, and applicable laws.

Do not rely on the Ocean Lakes App as your sole source of navigation, location verification, safety instructions, or emergency information.

8. Geo Adventures, Games, and Physical Activities

The Ocean Lakes App may provide access to Geo Adventures, augmented reality games, scavenger hunts, photo challenges, location-based activities, digital scorecards, QR-based challenges, recreational games, and other interactive experiences.

These features are powered by the campersAPP technology platform and may be activated, configured, or administered by Ocean Lakes Family Campground.

Participation may involve walking, hiking, navigating Campground property, visiting designated locations, scanning QR codes or visual targets, using a mobile device outdoors, or engaging in physical recreational activities.

You are responsible for exercising reasonable judgment and participating safely.

When participating in these activities, you agree to:

• Follow Campground rules, instructions, and posted signs.
• Remain within authorized public or guest-accessible areas.
• Avoid trespassing, restricted locations, and potentially hazardous areas.
• Remain alert to vehicles, bicycles, pedestrians, wildlife, water, weather, terrain, and other environmental hazards.
• Avoid using your device in a manner that distracts you while driving, cycling, or engaging in other activities requiring your full attention.
• Supervise children appropriately.
• Discontinue participation if conditions appear unsafe.

Ocean Lakes Family Campground is responsible for determining where its activities, scan targets, QR codes, game pieces, and other physical participation points are placed or made available.

Neither campersAPP nor the Ocean Lakes App guarantees that a location, cache, activity area, trail, QR code, scan target, or other destination is accessible, appropriate, or safe at any particular time.

Participation in physical activities may involve inherent risks. Nothing in these Terms excludes liability that cannot lawfully be excluded.

9. Loyalty Programs, Punch Cards, Rewards, and Offers

Ocean Lakes Family Campground may provide digital punch cards, coupons, promotional offers, contests, badges, or other guest incentives through the Ocean Lakes App.

These programs are established and administered by Ocean Lakes Family Campground unless expressly stated otherwise.

Unless otherwise specified, rewards, digital punches, points, and badges have no cash value, are non-transferable, and may be subject to eligibility, expiration, availability, redemption, and participation requirements established by Ocean Lakes Family Campground.

Rewards, digital punches, points, and redemptions issued by Ocean Lakes Family Campground are governed by the rules and redemption requirements it establishes for each program.

Ocean Lakes Family Campground may implement reasonable controls intended to prevent duplicate, unauthorized, manipulated, or fraudulent rewards and redemptions.

Attempting to circumvent QR verification, location restrictions, cooldown periods, participation requirements, redemption codes, or other program controls may result in cancellation of the affected reward or restriction of access to the applicable feature.

Certain promotions, contests, giveaways, or rewards may be subject to additional rules, eligibility requirements, or disclosures established by Ocean Lakes Family Campground.

The participating Campground is responsible for the administration and fulfillment of its rewards and promotional programs.

10. Promotions, Advertising, and Sponsored Content

The Ocean Lakes App may display promotions, advertisements, coupons, special offers, or sponsored content from Ocean Lakes Family Campground.

Ocean Lakes Family Campground control which promotional opportunities and advertising placements they choose to activate or authorize through the available platform features.

The campersAPP technology platform provides the tools supporting these promotional opportunities but does not automatically require Ocean Lakes Family Campground to participate in sponsorship or advertising programs.

Certain promotions or offers may be displayed based on a guest’s location or other applicable preferences when the necessary permissions have been enabled.

The presence of sponsored content or third-party advertising does not constitute a guarantee by campersAPP concerning the advertiser, sponsor, product, service, price, quality, availability, or promotional offer.

Third-party businesses are responsible for their own products, services, advertising claims, offers, transactions, and fulfillment obligations.

If you redeem an offer, purchase a product, or otherwise transact with a third-party business, that business’s additional terms, policies, or conditions may apply.

11. Purchases and Payments

Certain Ocean Lakes Family Campground may allow guests to purchase goods or services through the Ocean Lakes App, including food, beverages, firewood, ice, rentals, merchandise, recreational products, and other Campground offerings.

Unless expressly stated otherwise, Ocean Lakes Family Campground is the seller or service provider responsible for the items or services offered through its App experience.

The participating Campground establishes its own product descriptions, prices, taxes, inventory, availability, order fulfillment procedures, pickup or delivery options, refund policies, and other transaction conditions.

Stripe Payment Processing

Payments made through certain App payment features may be processed by Stripe, an independent third-party payment processor.

When Stripe’s payment services are used, payment card information is processed through Stripe’s secure payment infrastructure. Depending on the payment integration, campersAPP and Ocean Lakes Family Campground may receive transaction references, payment tokens, limited card details, and other information necessary to facilitate orders, receipts, refunds, customer support, and transaction history.

campersAPP does not intend to receive or store full payment card numbers through its standard Stripe-integrated payment features.

Stripe’s services are subject to its own applicable terms, conditions, and privacy practices.

Campground Payment Systems

Some Ocean Lakes Family Campground may use their own payment processors, point-of-sale systems, reservation platforms, or other transaction services.

Purchases processed through those systems may be governed by Ocean Lakes Family Campground’s and payment provider’s terms, privacy practices, and refund policies.

Unless expressly stated otherwise, Ocean Lakes Family Campground is responsible for the accuracy of its product listings, fulfillment of orders, delivery of goods and services, resolution of order disputes, and compliance with applicable sales and consumer protection laws.

campersAPP provides the underlying technology supporting eligible purchasing features but is not automatically a party to each transaction between a guest and Ocean Lakes Family Campground.

12. Check-In Forms, Waivers, and Electronic Signatures

Ocean Lakes Family Campground may use the Ocean Lakes App to provide check-in forms, registrations, agreements, waivers, acknowledgments, surveys, and other guest documents.

When you electronically sign, acknowledge, or submit a document through the App, you agree that your electronic action may constitute a legally binding signature, acknowledgment, or consent where permitted by applicable law.

You are responsible for reviewing the contents of a document before signing, acknowledging, or submitting it.

campersAPP provides the technology used to create, present, transmit, and, where applicable, store these documents on behalf of Ocean Lakes Family Campground.

Unless expressly stated otherwise, agreements, waivers, and other Campground-generated documents are between the individual completing the document and Ocean Lakes Family Campground, rather than Gere Enterprises LLC.

Ocean Lakes Family Campground is responsible for the content, legal sufficiency, enforceability, and administration of the forms, waivers, and agreements they create or require.

Completed documents may be retained by the Campground or through authorized platform services in accordance with applicable law, the relevant Privacy Policy, and applicable recordkeeping requirements.

13. Photo Challenges and User Content

The Ocean Lakes App may allow guests to submit photographs, text, comments, contest entries, forms, suggestions, or other materials (collectively, “User Content”).

You retain ownership of User Content you submit, subject to any rights held by third parties.

By submitting User Content through the Service, you grant Gere Enterprises LLC d/b/a campersAPP and Ocean Lakes Family Campground a non-exclusive, royalty-free license to host, store, process, reproduce, transmit, format, and display that content as reasonably necessary to operate, administer, and provide the feature through which it was submitted.

Photo Challenges and Promotional Use

Certain Photo Challenges, contests, or similar features may allow Ocean Lakes Family Campground to request permission to use submitted photographs for marketing, social media, advertising, or other promotional purposes.

When promotional use is contemplated, the applicable feature may present an additional notice, permission statement, or consent process describing the intended use.

Where the required permission has been validly obtained, Ocean Lakes Family Campground, and campersAPP where necessary to facilitate that use, may use the submitted content for the authorized promotional purposes.

Submission of content does not automatically grant unrestricted promotional rights beyond those described in the applicable notice or permission.

You represent that you have the necessary rights to submit the content you provide.

If submitted content includes identifiable individuals, including minors, you are responsible for obtaining any permissions or consents required for the intended submission and use. Ocean Lakes Family Campground is also responsible for obtaining any releases or consents legally required for their promotional use of submitted content.

Prohibited Content

You may not submit content that:

• Violates another person’s intellectual property, privacy, publicity, or other legal rights.
• Is unlawful, fraudulent, threatening, abusive, harassing, or hateful.
• Contains malicious software, harmful code, or attempts to interfere with the Service.
• Is intentionally false, deceptive, or misleading.
• Promotes illegal activities.
• Contains unauthorized advertising, commercial solicitation, or spam.
• Otherwise violates these Terms or applicable law.

campersAPP may remove, restrict, or disable access to User Content when reasonably necessary to enforce these Terms, comply with applicable law, protect users or Ocean Lakes Family Campground, or maintain the security and integrity of the Service.

14. Suggestions, Surveys, and Guest Submissions

The Ocean Lakes App may allow guests to submit suggestions, feedback, surveys, polls, bug reports, contest entries, service requests, and other information.

Information submitted through Campground-operated features may be made available to authorized personnel of Ocean Lakes Family Campground for the purpose of responding to requests, administering activities, improving services, or otherwise operating the applicable feature.

Information submitted directly through App Settings, including technical feedback, product suggestions, bug reports, and feature requests, may be used to maintain, evaluate, improve, and develop the campersAPP technology platform.

If you voluntarily submit ideas, recommendations, feature requests, or other feedback regarding the Service, you grant Gere Enterprises LLC d/b/a campersAPP a perpetual, non-exclusive, worldwide, royalty-free right to use, modify, develop, incorporate, and commercialize that feedback without compensation or other obligation to you, subject to applicable law and the Privacy Policy.

This feedback provision does not transfer ownership of personal information or override applicable privacy rights.

15. Push Notifications and Communications

The Ocean Lakes App may deliver push notifications, in-app messages, activity reminders, Campground announcements, private group communications, promotional information, promotional notifications, alerts, notices, and other messages associated with Ocean Lakes Family Campground.

Certain features may allow authorized Campground personnel to communicate directly with guests through the App’s messaging tools.

Messages and notifications may depend on a user’s account status, Campground access, group memberships, location permissions, device settings, or other applicable configuration.

You may manage available notification preferences through the App or your device settings.

Notification delivery is not guaranteed. Messages may be delayed, blocked, or unavailable because of device settings, internet connectivity, operating system restrictions, service interruptions, or other circumstances beyond campersAPP’s control.

Emergency Information and Safety Notifications

Ocean Lakes Family Campground may use the App to share emergency information, severe weather notices, safety announcements, or operational alerts.

The Ocean Lakes App is not an emergency response or emergency communications service.

Neither campersAPP nor Ocean Lakes Family Campground guarantees that safety-related notifications will be delivered, received, reviewed, or acted upon in a particular time frame.

Do not rely on the App’s messages, alerts, maps, location features, or Safety Center information as a substitute for calling 911 or another appropriate emergency service, following instructions from public authorities, or responding to immediate safety conditions.

16. Interactions With Other Guests

Certain features of the Ocean Lakes App may facilitate participation in activities, clubs, private groups, recreational games, meet-ups, contests, or other guest experiences involving multiple individuals.

These features may help guests discover shared activities or participate in experiences organized by Ocean Lakes Family Campground.

You are responsible for your decisions, conduct, and interactions when participating with other individuals.

campersAPP does not supervise or control the personal conduct of Campground guests, participants, or other individuals.

Unless expressly stated otherwise, Ocean Lakes Family Campground is responsible for organizing, administering, and supervising their own onsite activities and guest programs.

Nothing in this section excludes liability that cannot legally be excluded.

17. Campground Content and Services

Ocean Lakes Family Campground is responsible for the information, photographs, descriptions, rules, policies, activity schedules, prices, hours, events, promotions, amenities, services, and other content they publish or make available through the Ocean Lakes App.

campersAPP provides the underlying technology platform used to display and manage Campground-provided content but does not independently verify or guarantee the accuracy, completeness, availability, suitability, or timeliness of that information.

Campground activity schedules, operating hours, amenities, prices, availability, promotions, and other information may change without notice.

Ocean Lakes Family Campground is independently responsible for the operation, safety, administration, and delivery of their facilities, activities, programs, goods, and services.

Ownership of Campground Content

Ocean Lakes Family Campground and its applicable licensors retain ownership of the photographs, text, descriptions, and other materials they provide to the Service, subject to any third-party intellectual property rights.

By providing content for inclusion in the Service, Ocean Lakes Family Campground grants Gere Enterprises LLC d/b/a campersAPP a non-exclusive, royalty-free license to host, store, process, format, reproduce, transmit, and display that content as reasonably necessary to provide, maintain, and support the Campground’s App experience.

Any use of Campground-provided content for broader marketing or promotional purposes is subject to applicable permissions, licensing restrictions, and agreements.

Ocean Lakes Family Campground represent that they possess the necessary rights, licenses, permissions, and authorizations to provide the content they submit for the intended uses.

The Ocean Lakes name, trademarks, logos, artwork, and other brand properties remain subject to their respective ownership and authorization arrangements. Nothing in this section transfers ownership of those properties to campersAPP or users of the Service.

18. Third-Party Services and Links

The Ocean Lakes App may include links, integrations, or access to third-party reservation systems, mapping providers, payment processors, websites, attractions, restaurants, merchants, and other external products or services.

These third-party services are independently operated and may be governed by their own terms of service, privacy policies, and commercial conditions.

campersAPP does not control and is not responsible for the content, operation, availability, accuracy, security, or performance of independent third-party services, except to the extent responsibility cannot legally be excluded.

Use of third-party services is at your discretion and subject to the applicable provider’s terms and policies.

19. Acceptable Use

You agree to use the Ocean Lakes App, its associated services, and any authorized Campground Dashboard access only for lawful and intended purposes.

You agree not to:

• Use the Service for unlawful, fraudulent, abusive, deceptive, or unauthorized activities.
• Attempt to gain unauthorized access to accounts, private groups, Campground Dashboard systems, restricted content, or data.
• Interfere with, damage, disrupt, overload, or impair the Service or its associated systems.
• Circumvent access restrictions, security controls, location verification, reward mechanisms, or redemption requirements.
• Introduce viruses, malware, automated attacks, or other harmful technology.
• Impersonate another individual or organization or misrepresent your identity, authority, or authorization.
• Violate the intellectual property, privacy, publicity, or other legal rights of campersAPP, Ocean Lakes Family Campground, other users, or third parties.
• Copy, scrape, extract, reverse engineer, or commercially exploit protected portions of the Service except as expressly authorized or permitted by applicable law.
• Access, reproduce, disclose, or use proprietary campersAPP technology, confidential administrative information, or non-public system materials for unauthorized commercial purposes.
• Use the Campground Dashboard or non-public campersAPP information to train, benchmark, evaluate, design, develop, or improve a competing software platform, technology service, application, artificial intelligence system, or machine-learning model.
• Knowingly permit a competitor or prospective competitor of campersAPP to access or review non-public portions of the Campground Dashboard through demonstrations, screen sharing, screenshots, recordings, exports, login credentials, or other means without prior written authorization.
• Share, demonstrate, record, distribute, or reproduce protected campersAPP systems or materials in violation of the confidentiality obligations contained in these Terms.

Nothing in this section prohibits conduct that cannot lawfully be restricted, including applicable rights relating to interoperability, protected disclosures, or other statutory exceptions.

campersAPP may suspend, restrict, or terminate access to the Service when it reasonably believes these Terms have been violated or when necessary to protect the security, integrity, or lawful operation of the Service, Ocean Lakes Family Campground, users, or other affected parties.

20. Intellectual Property and Licensing

campersAPP Technology and Platform

The Ocean Lakes App is powered by the proprietary campersAPP technology platform, developed and operated by Gere Enterprises LLC, doing business as campersAPP.

The underlying software, source code, databases, administrative dashboards, interfaces, features, functionality, systems, tools, proprietary designs, and other technology used to provide and operate the Service are owned by or licensed to Gere Enterprises LLC.

All rights, title, and interest in the campersAPP technology platform, including modifications, enhancements, improvements, and derivative works of that technology, remain with Gere Enterprises LLC or its applicable licensors.

The provision of the Ocean Lakes App as a branded or white-label experience does not transfer ownership of the underlying campersAPP technology platform to Ocean Lakes Family Campground or users of the Service.

Ocean Lakes Branding and Intellectual Property

The Ocean Lakes Family Campground name, trademarks, logos, artwork, and related brand elements are owned by their respective rights holders and are used in the App with appropriate authorization.

The Ocean Lakes brand and its associated intellectual property are separate from the underlying campersAPP technology platform.

Nothing in these Terms transfers ownership of Ocean Lakes trademarks, logos, artwork, or other brand properties to Gere Enterprises LLC or users of the Service.

Users are not granted any independent right to reproduce, modify, distribute, sublicense, or commercially exploit Ocean Lakes branding or related intellectual property.

Campground-Provided Content

Ocean Lakes Family Campground and its respective rights holders retain ownership of the photographs, descriptions, policies, schedules, promotional materials, and other content they provide for use within the App.

Ocean Lakes Family Campground grant campersAPP the limited rights necessary to host, process, reproduce, format, transmit, and display authorized content in connection with providing, maintaining, and supporting the Service, subject to applicable licensing restrictions and agreements.

Limited License to Use the Service

Subject to compliance with these Terms, campersAPP grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Ocean Lakes App for its intended purposes.

The Service is licensed, not sold, to users.

Except as expressly authorized or permitted by applicable law, you may not copy, modify, distribute, sell, sublicense, reverse engineer, create derivative works from, or commercially exploit the Service or its protected materials.

Nothing in these Terms grants users ownership of the campersAPP technology platform, Ocean Lakes branding, or any intellectual property belonging to another party.

21. Privacy

Your privacy is important to us.

The collection, use, sharing, storage, and protection of personal information through the Ocean Lakes App are described in the Ocean Lakes App Privacy Policy.

The Privacy Policy explains the information collected through the Service, how that information may be used, when information may be shared with Ocean Lakes Family Campground or authorized service providers, and the privacy rights and choices available to users.

Because Ocean Lakes Family Campground independently administers certain features, it may also collect or process guest information for its own operational purposes, subject to applicable law and its own privacy practices.

The Ocean Lakes App Privacy Policy is available through the App.

The Privacy Policy is incorporated into these Terms by reference.

22. Service Availability and Changes

The Ocean Lakes App and the campersAPP technology platform are continuously developed and improved.

Features, functionality, integrations, supported devices, and available services may be added, modified, limited, suspended, replaced, or discontinued from time to time.

The availability of specific features may depend on Ocean Lakes Family Campground, device compatibility, operating system, internet connectivity, third-party integrations, subscription arrangements, or other technical and operational factors.

campersAPP does not guarantee that every feature will be available at every Campground or that the Service will operate without interruption or error.

We may release updates to improve security, performance, compatibility, functionality, accessibility, or the overall guest experience.

We may also modify these Terms when reasonably necessary to reflect changes in the Service, business operations, legal requirements, security practices, or other legitimate operational needs.

When these Terms are materially updated, we will revise the “Last Updated” date and provide additional notice when appropriate or legally required.

Where applicable law requires advance notice or consent for particular changes, we will follow those requirements.

Continued use of the Service after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

23. Suspension, Termination, and Account Deletion

You may stop using the Ocean Lakes App at any time.

Where an individual user account is available, you may request deletion of an eligible account through the account-deletion functionality provided within the App or by contacting campersAPP through its designated support channels.

Account deletion requests will be processed in accordance with applicable law and the Ocean Lakes App Privacy Policy.

Deletion of an App account does not necessarily require Ocean Lakes Family Campground to delete records it independently maintains or is legally required or permitted to retain, including transaction records, signed waivers, registrations, or other operational records.

Suspension or Termination by campersAPP

campersAPP may suspend, restrict, or terminate access to the Service when reasonably necessary because of:

• Violation of these Terms
• Fraudulent, abusive, or unauthorized activity
• Security concerns or suspected unauthorized access
• Legal or regulatory requirements
• Misuse of proprietary technology or confidential information
• Termination or expiration of an applicable Campground service agreement
• Discontinuation of the Service or particular features
• Other circumstances reasonably requiring action to protect the Service, Ocean Lakes Family Campground, users, or third parties

Where appropriate and reasonably practical, campersAPP may provide notice of suspension or termination.

Upon termination of access, any rights granted to use the affected Service or non-public systems will cease, except as otherwise provided by applicable law or a separate written agreement.

Provisions of these Terms that by their nature are intended to survive termination will remain effective.

24. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Ocean Lakes App and related campersAPP technology services are provided on an “as is” and “as available” basis.

Gere Enterprises LLC, doing business as campersAPP, does not guarantee that the Service will always be available, uninterrupted, error-free, secure, accurate, or compatible with every device, operating system, or third-party service.

While campersAPP endeavors to maintain a reliable and functional platform, technical interruptions, software defects, connectivity limitations, third-party service failures, and other circumstances may affect availability or performance.

Campground-provided information, activity schedules, policies, operating hours, maps, promotions, and other content are maintained by Ocean Lakes Family Campground and may change without notice.

To the fullest extent permitted by applicable law, Gere Enterprises LLC disclaims all warranties not expressly provided in these Terms, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and other warranties arising by law.

Some jurisdictions do not permit the exclusion of certain warranties or consumer protections. In those jurisdictions, the applicable limitations and exclusions will apply only to the extent permitted by law.

Nothing in these Terms limits rights or remedies that cannot legally be waived.

25. Limitation of Liability

To the fullest extent permitted by applicable law, Gere Enterprises LLC, doing business as campersAPP, and its members, officers, employees, contractors, agents, licensors, and authorized service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your access to or use of the Service.

This includes, without limitation, damages arising from:

• Service interruptions, outages, or technical failures
• Software errors or device compatibility issues
• Inaccurate, incomplete, or outdated Campground information
• Lost, delayed, or undelivered notifications or messages
• Location, mapping, navigation, or positioning inaccuracies
• Third-party websites, products, services, advertisements, or promotional offers
• Acts or omissions of Ocean Lakes Family Campground, third-party businesses, or other users
• Loss of data or interruption of access, except where liability cannot legally be excluded
• Unavailability, cancellation, or modification of Campground activities, reservations, purchases, or other services

Ocean Lakes Family Campground is independently responsible for the facilities, activities, products, services, and onsite operations they provide.

campersAPP’s role as the technology provider does not, by itself, make Gere Enterprises LLC the operator or provider of those independent Campground activities or services.

To the fullest extent permitted by applicable law, the total aggregate liability of Gere Enterprises LLC for claims arising from or relating to an individual user’s use of the Service will not exceed the greater of $100 or the amount paid directly by that user to Gere Enterprises LLC for use of the Service during the 12 months preceding the event giving rise to the claim.

Liability arising under separate written commercial, subscription, licensing, or enterprise agreements will be governed by the applicable provisions of those agreements to the extent permitted by law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including any applicable statutory consumer rights.

26. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Gere Enterprises LLC, doing business as campersAPP, and its members, officers, employees, contractors, and agents from third-party claims, damages, liabilities, reasonable costs, and expenses, including reasonable attorneys’ fees, arising from:

• Your unlawful or unauthorized use of the Service
• Your material violation of these Terms
• Your infringement or misappropriation of another person’s intellectual property or other legal rights
• User Content you submit in violation of these Terms or applicable law
• Your fraudulent, intentionally wrongful, or otherwise unlawful conduct in connection with the Service

These obligations apply only to the extent permitted by applicable law and do not require you to indemnify another party for claims arising from that party’s own wrongful conduct where such indemnification is prohibited.

Ocean Lakes Family Campground

To the extent permitted by applicable law and subject to any controlling separate written agreement, Ocean Lakes Family Campground agrees to indemnify and hold harmless Gere Enterprises LLC, doing business as campersAPP, and its members, officers, employees, contractors, and agents from third-party claims arising from:

• Content, photographs, descriptions, promotional materials, or other information supplied by the Campground
• The Campground’s products, services, transactions, activities, events, or onsite operations
• Campground-created promotions, contests, advertisements, or loyalty programs
• Forms, waivers, agreements, policies, or other documents created or administered by the Campground
• The Campground’s infringement of another party’s intellectual property or other legal rights
• The Campground’s violation of applicable laws, regulations, or these Terms

Any indemnification obligations established under a separate enterprise, subscription, licensing, or commercial agreement will be governed by that agreement to the extent of any conflict.

27. Equitable Relief and Protection of Proprietary Information

You acknowledge that unauthorized access to, disclosure of, copying of, or use of campersAPP’s confidential information, proprietary technology, intellectual property, or non-public administrative systems may cause substantial harm that may not be adequately remedied by monetary damages alone.

To the extent permitted by applicable law, Gere Enterprises LLC may seek temporary, preliminary, or permanent injunctive relief, specific performance, or other appropriate equitable remedies to prevent or stop an actual or threatened violation of these Terms.

Such remedies may be sought in addition to other remedies available under applicable law, subject to the requirements and discretion of the court.

Nothing in this section limits any rights or remedies available to users under applicable law.

28. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-law principles, except where applicable consumer protection laws or other mandatory legal requirements provide otherwise.

Informal Dispute Resolution

Before initiating legal proceedings relating to these Terms, you and Gere Enterprises LLC agree to make a reasonable effort to resolve the dispute informally.

A party seeking informal resolution should provide the other party with written notice describing the nature of the dispute and the requested resolution.

Notices to campersAPP may be submitted through the contact information identified in Section 30.

Nothing in this section prevents either party from seeking urgent legal or equitable relief when reasonably necessary or exercising rights that cannot legally be restricted.

Legal Proceedings

Unless applicable law requires otherwise, legal proceedings arising from or relating to these Terms may be brought in the state or federal courts having jurisdiction in Arizona.

Nothing in this section limits consumer rights, statutory protections, or legal remedies that cannot lawfully be waived.

Disputes arising under a separate written enterprise, subscription, licensing, or commercial agreement may be governed by the dispute resolution provisions of that agreement.

29. Miscellaneous

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by applicable law.

No Waiver

Failure by Gere Enterprises LLC to enforce any provision of these Terms does not constitute a waiver of its right to enforce that provision or any other provision in the future.

Assignment

You may not assign or transfer your rights or obligations under these Terms without prior written consent from Gere Enterprises LLC, except where applicable law provides otherwise.

Gere Enterprises LLC may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or similar business transaction, subject to applicable law and any required notices or consents.

Entire Agreement

These Terms, the Ocean Lakes App Privacy Policy, and any additional terms expressly presented in connection with particular features constitute the agreement governing your use of the Service.

Ocean Lakes Family Campground may establish additional terms, policies, waivers, promotional rules, or other conditions governing their own facilities, activities, transactions, and services.

Separate enterprise, subscription, licensing, or commercial agreements may govern the business relationship between campersAPP and Ocean Lakes Family Campground or other authorized contracting parties.

Where an applicable separate written agreement conflicts with these Terms concerning the subject matter governed by that agreement, the separate agreement will control to the extent of the conflict.

Independent Businesses

Ocean Lakes Family Campground is an independently operated business.

Nothing in these Terms creates a partnership, joint venture, employment relationship, or general agency relationship between Gere Enterprises LLC and Ocean Lakes Family Campground.

The provision of the Ocean Lakes App through the campersAPP technology platform does not transfer ownership of, or operational responsibility for, Ocean Lakes Family Campground to Gere Enterprises LLC.

Third-Party Rights

Nothing in these Terms grants users ownership of, or rights to exploit, any intellectual property belonging to Ocean Lakes Family Campground, Gere Enterprises LLC, their respective licensors, or other third parties.

Except as expressly provided in these Terms or required by applicable law, these Terms are not intended to create enforceable rights or remedies for third parties.

Survival

Provisions that by their nature are intended to survive termination or expiration of these Terms will remain effective, including provisions concerning confidentiality, intellectual property, payment obligations, authorized User Content licenses, indemnification, limitations of liability, equitable relief, and dispute resolution.

30. Contact Information

App Operations, Technical Support & User Accounts

Gere Enterprises LLC d/b/a campersAPP
Email: [email protected]
Website: www.campersapp.com

campersAPP provides and operates the technology behind the Ocean Lakes App, including user account management, technical support, and related services. For questions about the App or these Terms of Service, please contact campersAPP.

Ocean Lakes Brand & Corporate Inquiries

Ocean Lakes Family Campground
6001 South Kings Highway • Myrtle Beach, SC 29575
Main Office: 1-843-238-5636