Question 1

Do I need a park code to use campersAPP?

Accepted Answer

Usually not. If your park is on the campersAPP coverage map, tap the pin for your park - that is the same action as entering a code. You only need a code when your campground is private and not listed on the public coverage map, in which case the park will share the code with you directly. See https://app.campersapp.com/help/park-code for details.

Question 2

Why does the campersAPP app look empty when I first open it?

Accepted Answer

campersAPP runs many campgrounds inside one app; it does not know which park you are visiting until you tell it. Tap your park's pin on the coverage map, or enter a code the park shared with you. See https://app.campersapp.com/help/how-campersapp-works for the full mental model.

Question 3

How do I turn campersAPP notifications on or off?

Accepted Answer

On iPhone or iPad: Settings > Notifications > campersAPP. On Android: Settings > Apps > campersAPP > Notifications. See https://app.campersapp.com/help/notifications-and-location for what notifications the app sends and how to fine-tune them.

Question 4

How do I remove my campersAPP account?

Accepted Answer

Signed-in guests: Account > Account Settings > Request Account Deletion in the mobile app. If you cannot sign in, email support@campersapp.com. See https://app.campersapp.com/delete-account for both paths, what happens after, and what may be retained.

Question 5

How do I report a bug or ask a question about campersAPP?

Accepted Answer

The fastest path is the in-app feedback surface: Settings > Help & feedback > Send feedback from the campersAPP mobile app. Reports arrive directly with the development team and include device diagnostics automatically. If you cannot reach the in-app path, email support@campersapp.com with your question and, if possible, the name of the park you are visiting.

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